8 Tim Hortons Fails That Are So Relatable They Hurt

If you've ever been to Tim Hortons in your entire life then... you've probably lived through one of the harrowing experiences listed below.
While the coffee shop is a haven of Canadiana and a beacon of light for anyone that's ever driven a stretch of the Transcanadian, sometimes they just can't get it right. It's almost endearing.
I love the hell out of Tim Horton's, just like any self-respecting Canadian does.
They've got donuts down to a science and their coffee is a cheap, no-frills alternative to the frivolous espresso-based beverages that have taken over as of late.
With that being said, many universal Tim Hortons experiences are really just fails on their part. But these shared incidents are part of what bonds Tim Hortons customers together.
And I guarantee, if you've ever been to Tim's, you've experienced at least one of these too relatable moments.
1. Your Donut Being Stripped of Its Icing... and Its Dignity
Is there anything worse than reaching into that little brown bag to find a naked Chocolate Dip?
@TimHortons I'm done. pic.twitter.com/yBTgtIooCc
Every. Day. @TimHortons .. I feel like you're trying to tell me something pic.twitter.com/kX18tREb78
@TimHortons there has to be a better way #donuts#thursdayturmoilpic.twitter.com/0y7yvHL5qu
A donut is just not a donut without the icing on top.
I feel like we need to get some engineering minds behind this to solve this national crisis NOW.
2. That Hair Does Not Belong To You
This one is pretty gross and honestly, I'd skip tweeting about it and just go back and... get them to make you a new one.
Hi Linda. We strongly recommend bringing this up to the Management of the location in question in the effort to improve.
This is not a sports story but I just found a hair in my Tim Hortons @TimHortons breakfast wrap, what should I do??? #sick#TimHortons#raptors#WeTheNorth#nbapic.twitter.com/G2dCHamFtr
But another good trick my mom taught me is: just pull it out and pretend it was yours. Mind over matter and your lunch ain't ruined.
No? Just me?
Also, to be fair, the Tim Hortons social media team does respond to many of these Tweets in an effort to make things right.
3. Your Coffee Was Messed Up
The whole schtick of Timmies is that they make your coffee for you, just the way you like it.
But we all know it doesn't really work like that...
@TimHortons I swear I’m one more unstirred coffee away from never going to @TimHortons again. #Stirmycoffeeplease
Tim hortons gave me a warm as fuck iced coffee and it is the most disgusting thing ever and it’s torture trying to drink it
I'm actually crying
We ordered 4 things at this Tim Hortons.
Ice lemonade was late and made wrong. They gave us an ICED COFFEE with a lemon shot.
It's important to remember you're usually paying less than a toonie for that cup of joe, so don't lose your mind.
Or, try a local joint if you're looking for a coffee made with love.
4. Someone Went to Town on Your Sandwich
I'm pretty sure they have those fancy bagel cutters, so I really have no idea how this massacre could have happened...
Really @TimHortons ?? #fail#greatwaytostarttheyearpic.twitter.com/ZY3sPKLBVN
Can’t wait to dig into this “well prepared” @TimHortons breakfast sandwich. Before I do, I wonder who cut the English muffin and what did they use to cut it? #failpic.twitter.com/M2iDX8OuIW
And sometimes it's clear that your little sammie was just not made with any love.
I mean, we've all seen the line at our local Tim's in the morning... it ain't pretty.
5. You Had to Wait for a Year
I almost didn't include this one because honestly, the staff at Timmies is usually amazing, helpful, quick, and kind.
Though the world isn't perfect and sometimes, shit happens.
@TimHortons ten minutes in line, nobody at the till. Ladies running around everywhere, nobody in front of me. Awesome service guys. pic.twitter.com/gAnC0QR9IA
Thanks to @TimHortons for making me late for work! A seven minute drive through wait when there’s one car ahead of you that only got drinks is some serious bs.
Wait ... Tim Hortons now sells gas too? Thank goodness, cause we burn enough in the drive thru waiting for them to get our orders right. 😏
My advice in this situation would be... leave early if you know you're stopping for a coffee.
Timmies staff members are humans, too. Take it easy on service staff, you never know what kind of asshole they just had to deal with before you showed up.
6. Your Order Was Just... Off
Maybe the mic at the Drive-Thru was busted, or they didn't hear you properly...
But, just like I said above, sometimes shit happens.
@TimHortons Not too sure what happened here, but my hash brown was crumbled by the time I got to work. 😭#HashbrownWoespic.twitter.com/raviNbDLAg
still pissed off that this is what i got instead of my medium i ordered bye tim hortons pic.twitter.com/CvpfxyhpYD
Was enjoying my @TimHortons breakfast wrap and bit into this sandwich tie. Can’t get a response from them, @BarstoolBigCat can I get some help with this? pic.twitter.com/FAjIwOoPmD
At least Canadians are kind and understanding... usually.
7. Coffee Remnants On Everything
It is a coffee shop after all, so some caffeinated cross-contamination is to be expected.
Coffee grounds in a wrap, though? I'll pass.
@TimHortons come on, no one wants a mouth full of coffee grounds! pic.twitter.com/PUKnrUCug1
@TimHortons whys my chipoltle chicken wrap got coffee beans on it :^( pic.twitter.com/VFIUWwAca1
lol id like a carmel macchiato with no beans....... @TimHortonspic.twitter.com/xsnlqfztxY
And while some people pay good money for chocolate-covered espresso beans...
I'm gunna pass on Tim Horton's drip coffee beans in my drink.
8. Someone Was an Asshole in the Parking Lot
Tim's brings together people from all walks of life.
Nice, friendly, coffee-loving Canadians and... all those other asshats.
Hey let’s take up two lanes in a handicap spot at Tim Hortons #Winnipeg#Douchebagpic.twitter.com/2Fqec0pIz4
For fxs sake.. some stupid idiot texting on their phone ran into my mother's parked car at the local tim hortons just a minute ago..Glad she got their license & information >.< pic.twitter.com/ej2HcdAZ0D
I am waiting to make a left into the Tim hortons drive thru (it was busy) a car pulls behind me with no indicator so I wave her on so she can pass and not have to wait behind me and she cuts around and turns left into the tim hortons drive thru 🤦♀️😂😂😂
I can be bad with road rage like any human so... try deep breaths.
And why don't we pretend these folks are from... out of town.
Though, as the tweet below shows, sometimes it's our own neighbourhood characters that keep the local Tim Horton's a hotspot for drama and fun.
peterborough Tim Hortons giving u dat full experience pic.twitter.com/dPtEZYvyZu
Tim Horton's is truly a special and Canadian place and all of this is in good fun.
Like I've said repeatedly, these stores are run by real human beings living in the real world where things are never perfect.
I love my Timmies just like the next person and I had to share these tweets because every single one made me go, "Oh my god I haaaaate when that happens!" more in sympathy than in anger.
I love Tim Hortons 🥰🥰
Stay tuned.