Quebec' Office de la protection du consommateur (OPC) has released the list of companies for which it received the most complaints from consumers in 2019.\nSee the companies and industries with the most complaints below.\nVisit MTLBlog for more headlines.\nQuebec's Consumer Protection Act is an extensive document that details the rights of consumers and lays out a set of rules for merchants who operate in the province. If the rules aren't respected, consumers can file a complaint with the Office de la protection du consommateur (OPC). Companies and even whole industries can face legal consequences if they violate consumer protection rights.\nDespite intense legal pressure to operate within consumer laws, OPC agents treated over 150,000 consumer complaint cases between April 2018 and March 2019.\n28,364 cases ended up in courts, for an estimated value of more than $50 million in legal fees.\nIn terms of industries, the used automotive industry saw 17% of all consumer complaints from April to June 2019 — a total of 4,252 complaints. Rounding out the top five are the large appliance industry (8%), the furniture industry (8%), residential renovation services (8%), and new cars (4%).\nIn Quebec, 10 companies saw the lion's share of consumer complaints from January to November 2019, according to data provided by the OPC. Every company on the list is a large corporation.\nHere are the companies with the most consumer complaints for 2019 in Quebec.\nThe following figures represent the number of consumer complaints between January 1 and November 24, 2019. The OPC processed 25,227 consumer complaints within that time frame.\nGroupe BMTC Inc. (Brault et Martineau)\nThe company received a total of 733 civil and penal complaints, representing 3% of total complaints issued.\nPosted by Brault & Martineau on Sunday, October 27, 2019\nThe nature of most consumer complaints against Brault et Martineau concerned the quality of goods and services and the quality of delivery services. Customer service complaints were also prominent.\nThe Brick\nThe Brick received 319 complaints. This represents only 1% of the total.\nPosted by The Brick on Wednesday, September 11, 2019\nQuality complaints were among the most frequent for the company, including for a lack of parts and components stock. Like Brault and Martineau, The Brick also saw a number of delivery service complaints, including customer service complaints.\nBell Canada\nBell received 314 complaints in 2019, representing 1% of the total. The company had a varied nature of complaints.\nPosted by Bell Canada on Thursday, March 7, 2019\nAmongst them, billing was a frequent complaint. Contractual disputes also factored in heavily, including a number of customer service complaints.\nBest Buy\nThe company received 309 complaints. Best Buy is one of the largest electronics retailers in Quebec, with 27 stores across the province.\nVisit us to take a break from reality and demo the newest brands in Virtual Reality - Homido, Merge and Noon!Posted by Best Buy Canada on Thursday, July 14, 2016\nService and goods quality were the primary complaints, with delivery complaints and disloyal practices also ranking high.\nSamsung Electronics\nSamsung saw 281 civil and penal complaints in 2019.\nWe’ve partnered with SPC Card to offer students 10% off Samsung Galaxy smartphones. Click here to learn more : http://spr.ly/6184DlLZQPosted by Samsung on Thursday, June 21, 2018\nThe company saw service and product consumer complaints almost exclusively. No word on how many of those product complaints came from service providers.\nWhirlpool\nYou're likely to have a Whirlpool in your laundry room or at your local laundromat. Consumers lodged 251 complaints against the company from January to November 2019.\nPosted by Whirlpool on Thursday, November 14, 2019\nProduct quality and customer service complaints dominated OPC complaints against the home appliance company.\nLG Electronics\nWith 216 complaints, LG is the fourth major electronics provider to make the list. It seems like Quebecers have it out for electronics companies.\nPosted by LG Electronics Canada Inc. on Thursday, November 7, 2019\nProduct complaints and service complaints once again were the chief consumer issues.\nMaison Éthier\nAs one of the few Quebec-based companies on the list, the furniture superstore saw 179 complaints lodged against it. In line with the overall statistics, Maison Éthier is the fourth homewares company on the list.\nVenez toucher et essayer une grande sélection de meubles de qualité à l'espace Maison Ethier. \n\nQuand le confort et l'élégance se réunissent✨Posted by Maison Ethier on Tuesday, March 12, 2019\nDelivery services were the primary complaint lodged against the company. There were also issues with customer service.\nVideotron\nOne of Quebec's largest internet and phone service providers saw 178 civil and penal consumer complaints in 2019.\nPosted by Vidéotron on Monday, March 11, 2019\nQuebec consumers took issue with Videotron's delivery services, customer services, contracts, and billing. The company was also accused of dishonest business practices.\nWalmart Canada\nWith 171 civil and penal complaints lodged against it, Walmart rounds out the list of companies with the most consumer complaints.\nPet fashion shows. @KingJames. In-store music videos. #JenniferGarner. Romance. @NEWCUPID. The Batmobile. Here’s just a few of our favorite moments from 2019. Happy New Year, everyone. pic.twitter.com/zP1gJeg12e— Walmart (@Walmart) December 31, 2019\nDishonest business practices, delivery service complaints, and quality complaints were the most frequent against Wal-Mart Canada. The chain operates more than 400 stores across the country.\nThere you have it! Do any of these companies surprise you?\nWhat this means for consumers is that they should be judicious in who they decide to do business with. Many companies offer similar services, so do your homework before you buy!\nIf you need to file a complaint with the OPC, please refer to its official website.