You've probably already heard of some of the super creepy apps that have been downloaded onto people's phones, only for them to discover that they've been accessing the phone's camera or other software to spy on the user. Luckily, you've never downloaded these apps and if you did you deleted them right away. You're totally free from being spied on, right?

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TL;DR iPhone apps have been secretly "screen recording" user information such as passport numbers and credit card details. The apps can track user activity within their apps by using a software called Glassbox. More details on the apps confirmed to be using this feature below.

Well, it turns out that some of the phone apps that we've trusted most have actually been keeping a very close eye on us this entire time. Chances are you have at least one of these apps on your phone right now.

Select iPhone apps have been using an analytics firm known as Glassbox to allow developers to use a tool called "session replay" that screen records a user's activity within the app. Not only can they record activity, but they can also screenshot your screen as well as document when you tap, swipe, type or push buttons within the app.


According to Business Insider, Just some of the popular iPhone apps using this software include (but are not limited to):

  • Air Canada
  • Expedia
  • Hollister
  • Abercrombie & Fitch
  • Singapore Airlines

As if it wasn't already creepy enough that these apps have the ability to spy on your phone use, in some instances, such as when you use the Air Canada app, your personal information is at risk of being breached.

Air Canada, among other apps, doesn't erase personal information, meaning passport data and credit card information is available for review. Any Air Canada employee with access to the screenshot database can readily see all of this data, making it vulnerable.

App analysts have already predicted that since all of the apps listed above use Glassbox, there is the possibility that sensitive banking information and passwords have already been captured. 

Yes, the apps do have a strict privacy policy, but none of them actually include anything about recording a user's screen. In case you were hoping there were a way to know if an app is screen recording your phone, there isn't.

Glassbox doesn't ask for permission from Apple or the phone user to screen record a phone, so there really is no way of knowing if one of the apps you often use is already doing this.

Do you have any of these apps downloaded on your phone? Needless to say, you might want to consider getting rid of them ASAP.

Source 1 | Source 2


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