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McDonald's Customers In Canada And The U.S. Are Claiming That Their Orders Of Fries Are A Lot Smaller Than They Should Be

What gives with the half-filled containers?
McDonald's Customers In Canada And The U.S. Are Claiming That Their Orders Of Fries Are A Lot Smaller Than They Should Be

Whether you're a die-hard McDonald's fan or occasional fast food dabbler, we can all agree on one thing: McDonald's fries are the bomb. Long golden strips of perfectly fried potato, salted to perfection, McDonald's fries fall into the "bet you can't eat just one" category of addictive.  

READ ALSO: Tim Hortons Timbits Are Trending On Twitter Today And Americans Are Extremely Confused

TL;DR Countless angry McDonald's customers have recently turned to Twitter to complain about half-filled fry containers. Could this be explained as the product of unrealistic expectations set by glossy advertisement, or is it due to a real potato crop issue?

According to recent news, the fries at McDonald's and other chains may look and taste different this coming year. That's because the raw ingredient, Canadian potatoes, have had a rough year.

Yes — the intense and unpredictable weather we experienced in 2018 destroyed nearly 4.5% of Canada's potato crop.

The potatoes that survived are short, stumpy, and brown.

That said, I set out to do some research on the current potato and fry situation across Canada and the U.S. and found something very interesting in the process.

What really stood out to me is that people are not complaining about the appearance of the fries, but rather, the fact that McDonald's seems to be seriously skimping on fries.

Looking at some of these photos, I see their point. The container is not even half filled in most of these cases. I would be upset too.

@McDonalds really? This is acceptable for a large fries now?

January 5, 2019

If you check Twitter, there are literally dozens upon dozens of people experiencing the same issue. The tweets are concentrated in the last month but especially the last two weeks.

And while most complaints come from people in the United States, there are several angry Canadians, as well.

When there is a trend as apparant as this one, something larger must be underlying it.

Hey @McDonalds how’s this large fries????

January 4, 2019

Alright @McDonaldsCanada please explain why i paid for a large fries and got this

January 2, 2019

The tweets are way too concentrated to be a coincidence. 

@McDonaldsCanada This is not a full box of fries :(

December 20, 2018

@McDonalds are you feeling alright... when I pay for a medium fries and get given this as a portion..... joke

January 6, 2019

Some called it a "stunt."

@McDonalds if i wanted a medium i would’ve ordered a medium not a large. where are my fries ? @Wendys would never pull a stunt like this.

January 4, 2019

@McDonalds Large fries?

January 2, 2019

Question, did your order of regular fries get smaller?? Sure seems like it.

December 31, 2018

This is certainly unusual.

@McDonalds ordered a large fries got back to work and to my surprise a small serving in a large box thanks def got my money’s worth

January 3, 2019

This is freaking every time I order fries with Ubereats they give me this crap

January 1, 2019

@McDonaldsCanada good thing I got the large fries...maybe have the equivalent of a small. Good to come home and see this.

January 2, 2019

To be fair, McDonald's did reply to many of these tweets to investigate and attempt to make amends. But something appears to be up.

It doesn't help either that McDonald's perfectly curated advertisements are setting unreasonable expectations in the customer's mind.

This is what a container of fries looks like in McDonald's ads and promotions. As you can see, the fries are full to the very top! 

@mcdonaldscanadaembedded via  

This is undoubtedly a huge and obvious point of frustration for McDonald's customers.

It is uclear at this time whether these smaller portions are the result of a new policy, problems with the potato crop, or something else entirely.

We reached out to McDonald's and McDonald's Canada for comment.

A representative from McDonald's Canada responded by stating that "millions of Canadians enjoy our World Famous Fries, every day. So, there is no doubt we take every aspect of them very seriously. Let us be clear: fry portions are the same. Nothing has changed."

Stay tuned.

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