Canadian Twitter is steaming mad today after a tweet from a Calgary woman reveals that Air Canada employees asked her to breastfeed inside an airplane bathroom. She also says that Air Canada customer service kept referring her to their medical helpline instead of their complaints department.
People are calling out Air Canada, citing that this could potentially be a human rights violation according to Canadian law. Apparently, this isn't the first time customers have been told off by Air Canada employees for breastfeeding during a flight.
TL;DR Twitter is absolutely pissed after Air Canada employees asked a Calgary woman to breastfeed in the bathroom during a flight. Some are even calling for her to file a human rights claim against the airline.
Dear @AirCanada: It is never okay to recommend a woman breastfeed her infant in an airplane lavatory. Nor would I like to be referred to your medical line to discuss this further. If you would like to eat your dinner there, by all means, but my infant son will not be joining you— Stephanie VandenBerg (@StephVDBG) March 4, 2019
Her tweet has been shared over 1,000 times this morning, unleashing a firestorm of vitriol directed at the airline.
Aren’t we WAY past this by now?!— Marie-Lynne Boudreau (@madboud) March 5, 2019
This is contrary to human rights law. You are entitled to breastfeed anywhere you are legally permitted to be. https://t.co/2egn4d8nfT When my kids were small, the AC flight attendants actually encouraged me to breast feed during take off and landing to protect my babies’ ears.— Kate Kehoe (@KateKehoe1) March 5, 2019
Nooooo! They did not suggest this in 20-fing-19, did they?! 😡I hope a big old public apology and some staff training is happening soon!— Andrea Kerr (@AndreaKerr_) March 5, 2019
This is so wrong. Women should not breastfeed in toilets 🚽 this is very unsanitary. In Particular, airplane toilets are the worst of all toilets but not as bad as my secondary school toilet. That one had no water to flush, so💩 just piled up. It was quite the toilet experience.— Ngozi Onuoha (@DrNgoziOnuoha) March 5, 2019
Air Canada's P.R. department has reached out to the woman on Twitter in an effort to damage control but to no avail. According to responses, this isn't the first time Air Canada employees have asked a woman to hide her breastfeeding. Other airlines don't have a problem with this.
Hello Stephanie, we're sorry to hear about the level of service you received today. Please DM us further details, so we can look into this for you. /Chris— Air Canada (@AirCanada) March 4, 2019
Hi Stephanie, we can confirm we support breastfeeding onboard our aircraft and you are welcome to nurse your baby wherever you feel comfortable onboard. /Max— Air Canada (@AirCanada) March 4, 2019
Many praised the original poster for calling out the company.
Yes girl!!! pic.twitter.com/5ulLfJMnwE— Tammy Dunnett (@TammyDunnett) March 5, 2019
Some claimed that the fact that this is still happening in 2019 is a testament to how poorly trained some airline employees still are.
Here the training:— ClaireMc (@LaguitoGal) March 5, 2019
The current year is 2019.
Retake Grade 6 Science (Exam will be one question: Define the word mammal.)
Don’t be a jerk.
If employees across industries and economic sectors were better trained to handle these situations, it stands to reason that this wouldn't happen as often as it does in our society.