- A Quebec judge has approved a class-action lawsuit against Air Canada for allegedly overcharging some customers.
- The law firm behind the case is inviting anyone who may have been affected to apply to participate.
Today, Air Canada was slapped with a class-action lawsuit over fuel surcharges. A Quebec judge approved the case of Quebec passengers that allegedly paid 105% of the fuel costs on flights between April 2012 and November 2014.
As per the lawsuit, Air Canada apparently charged customers $163 dollars more than they should have, according to their own policy. In some cases, passengers were allegedly charged more than double the listed fuel surcharge.
"Between April 15, 2012 and November 28, 2014," the lawsuit reads, "Air Canada charged its customers an amount higher than what was required to offset the volatility and fluctuations in the cost of fuel and in multiple cases, charged an amount equal or higher to the entire cost of fuel for the flight, thus allowing Air Canada to reap a clean profit from the fuel surcharge."
The class-action seeks to obtain financial compensation for damages suffered. All customers who travelled on an Air Canada flight between April 2012 and November 2014 may be entitled to a package.
Customers who booked international flights, excluding the United States, Mexico, and the Caribbean, are eligible to register for the class-action. It's open to all physical and legal persons. Therefore, if a travel agency booked your flight, you're out of luck.
The lawsuit states that physical persons who purchased tickets from their Aeroplan loyalty plan or Air Miles loyalty program are also entitled to register for the class-action.
According to CBC News, Air Canada disagrees with the allegations and intends to defend its position in court.
According to the official legal document, found here, fuel surcharges "are collected by airlines to offset partially the volatility of and fluctuations in operating costs associated with the price of fuel."
The lawsuit concerns Quebec residents only as the alleged surcharges happened on flights leaving the province.
Compensatory damages are being sought for those who register for the class-action lawsuit. To apply, you must provide proof of purchase and full receipt.
This isn't the first time Air Canada has faced scrutiny from customers. Six months ago, airline employees admitted to misleading people by overselling flights with empty seats.
To register for the class-action lawsuit, you can apply to Renno & Vathilakis law firm on their official website.