A series of unlikely accidents occured yesterday in Montreal. First, a manhole exploded outside a storefront in Montreal's La Petite Patrie borough near the intersection of rue André and rue Bélanger.
TL;DR An exploding manhole incident in Montreal and the intense cold is triggering outages across the grid in Montreal. As a result, thousands of Montrealers are still without power today and Hydro Quebec is working to get the parts of the grid affected back up and working before the extreme cold sets in.
As a result, the entire STM Blue was shut down as firefighters and Hydro Quebec crews worked to address the equipment fire. The nearly four-hour metro shutdown was one of the longest in recent memory.
Now, we know that the exploding manhole incident resulted in the cutting of electricity so that firefighters could get into the manhole where the equipment was located.
According to a recent report by CBC, at the peak of the shutdown yesterday, nearly 41,000 hydro customers were without power.
Today, thousands of Montrealers are still without power.
According to Hydro Quebec's "network status" interactive map, you can see exactly which areas are most affected.
According to the same CBC report, Hydro-Québec spokesperson Louis-Olivier Batt mentioned another factor that can contribute the the widespread power outages.
Due to the cold weather, many people crank up the heat when their power comes back on. This can create an overload somewhere else on the network, and as a result, you can unknowingly contribute to the circumstances that lead to an outage.
Le rétablissement du service se fait progressivement. Pour plus de détails : https://t.co/ujBepi1TKx— Hydro-Québec (@client_hydro) January 18, 2019
Merci de votre patience et de votre compréhension.
This week Hydro Quebec explicity asked Quebecers to turn down and use less heat during peak hours so as not to risk overloading the network.
It's going to be difficult to do, considering the extreme cold coming our way this weekend.
Ultimately, if you're having trouble with your electricity, know that Hydro Quebec is working on it, and you can report any ongoing issues or ask for assistance 24 hours a day by calling 1 800 790-2424 or officially submitting an outage notice to them here.