On April 30, Starbucks announced that it would gradually begin reopening Quebec stores during the month of May. Already, the company is on track to reopen 65% of its retail locations across Canada by the end of the week, according to a statement sent to MTL Blog. By the end of May, Starbucks Canada estimates that 85% of stores will be open for business. 

A spokesperson confirmed to MTL Blog that that includes some stores in Quebec.

With a strategy that's rooted in "additional safety measures and partner training," Starbucks ensures that all customers and employees will be safe from complications. 

"Starbucks is respectfully requesting customers follow physical distancing and safety protocols recommended by public health officials, including wearing a facial covering when visiting stores as an added layer of protection for customers and partners," the company wrote in a press release.

Starbucks has exclusively kept stores with drive-thru or outside pickup open since the start of the health crisis. Now, customers will be able to go inside the coffee chain for take-out. 

With 85% of stores planned to reopen by the end of May, Starbucks outlined a series of guidelines that both employees and customers will need to follow. 

According to the guidelines: 

  • "all employees are required to wear a facial covering if they are working at a store. Gloves are available and optional for partners.

  • "Ahead of each shift, all employees are required to take their temperature and use the COVID-19 Virtual Coach to ensure they are ready and able to work.

  • "Employees must do three-hours of comprehensive training, to ensure that partners who are returning to their stores by the end of the month are clear on all operational modifications to help promote increased safety and physical distancing."

"Starbucks has stayed true to its mission and values making decisions that are guided by three principles," the press release continues:

  • "Prioritizing the health and well-being of their partners (employees) and customers;

  • "playing a constructive role in supporting health and government officials as they work to mitigate the spread of this virus; and

  • "showing up in a positive and responsible way to serve communities across the county."

To protect customers, Starbucks will expand its curbside pickup service. 

"Plexi-shields will be installed at the [point of sale], allowing customers to place an order in the café and take it to-go, or use the pay feature in the Starbucks App and pick it up the counter." 

Customers won't yet be able to sit and hang out in stores, however, to ensure a smooth transition into business operations and to minimize risk.

Look out for a Starbucks reopening in your neighbourhood soon.

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