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us customs wait times

Montreal-Trudeau may be among the top three airports in Canada, but wait times to get through U.S. Customs have been extreme for months. Travellers have reported standing in line for hours and many even missing their flights, as low staffing has slowed processing speeds.

In response, U.S. Customs and Border Protection has launched a new app to expedite security checks. The Mobile Passport Control (MPC) app now allows passport and customs declaration info to be submitted securely and for free via smartphone.

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After weeks of reports of extreme wait times in security and customs lines at Canadian airports, federal Transport Minister Omar Alghabra gave an update on May 27 on progress toward actually doing something about it, including hiring more CATSA officers and, at Pearson in Toronto, increasing the number of CBSA kiosks for inbound international travellers.

"The Government of Canada recognizes the impact that significant wait times at some Canadian airports are having on travellers," Alghabra said in the statement.

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