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hydro outages

This long weekend is feeling much longer for thousands of people who are still without power across the Island of Montreal. Hydro-Québec confirmed that as of Sunday, April 9 at 10:30 a.m., nearly 80,000 residents across Montreal do not have any power.

Hydro-Québec says that there are a total of 1,248 interruptions across the city — affecting 79,536 customers who remain without any electricity. Similarly, Laval has a total of 316 service interruptions affecting almost 7,000 people out of 198,580.

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It has been a rough few days since the ice storm struck Quebec, leaving millions of people without power across Montreal and many other regions across Quebec. In the first 48 hours, Hydro-Québec said they have restored power to over 800,000 customers and plan on restoring power to a million customers by the end of the weekend.

Hydro-Québec has been releasing updates diligently across its social media and a recent message states that crew members are working hard to get power back to customers as quickly as possible.

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While Hydro-Québec crews are busy restoring power lines, Hydro-Québec social media managers have been hard at work, too. They've responded to hundreds of tweets from customers since the April 5 freezing rain storm. Most of those responses consist of updates or links to additional resources. They've also thanked customers for their patience and expressed gratitude for messages of encouragement.

But, as Narcity Québec reports, Hydro's social media team also famously doesn't hesitate to engage with naysayers, often throwing back just as much sass and passive aggression as aggrieved customers lob their way.

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Despite fallen trees, slippery streets and a mass loss of electricity, Quebec has so far made it through the freezing rain storm without any "major emergency," according to Public Security Minister François Bonnardel. Officials are nevertheless urging caution — and common sense.

Online, Hydro-Québec has a list of safety advice for customers to follow both during and after a power outage. Meanwhile, in Montreal, Mayor Valérie Plante is calling on residents to limit travel outside the home and to keep emergency phone lines open for, well, emergencies.

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Hydro-Québec is scrambling to restore power to over 1 million customers provincewide after Wednesday's freezing rain storm felled trees and brought down power lines. In Montreal alone, there were 483,875 customers without electricity as of 7 a.m. Thursday.

Widespread Hydro-Québec outages have also struck the Montérégie (198,386 customers), Outaouais (127,374), Laurentides (108,263), Laval (102,471), and Lanaudière (63,826) regions.

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Over 130,000 Quebec households and businesses were still without power Tuesday morning following a violent storm that ripped through the province over the weekend. The resulting Hydro-Québec outages affected around 550,000 customers in total, many in the Laurentians, Outaouais and Lanaudière regions, the company said.

1,400 Hydro employees were working to restore power to affected areas as of 5:30 a.m. Tuesday, but some customers are in the dark as to when they might get their electricity back.

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