This Quebec Teen's Viral TikTok Character Is Someone We've All (Unfortunately) Met Before

Mégane is a customer service agent from hell.
Senior Editor

We've all encountered a Mégane — that bubble-gum smacking, eye-rolling customer service agent who really shouldn't be anywhere near customers. But now, at last, it seems Mégane has another career option: TikTok celebrity.

The viral TikTok character is the creation of Montrealer Ophélie Jacques, 17, (fifidonthavealife on TikTok) who told MTL Blog that the hilarious and perpetually-annoyed retail and call centre worker started as a joke with a friend.

"After that, it was really just me imagining all the times I met this kind of [character] in my life and exaggerating it a bit to give life to the Mégane we know today."

Editor's Choice: West Island Is Getting A 'Downtown' & It May Give Montreal's A Run For Its Money (PHOTOS)

Ben là, monsieur... je sais pas, moi... je vous transfère!

Mégane

The videos in Jacques' Mégane series, which imagine the customer service agent taking on a number of different jobs (presumably after getting fired each time), have garnered millions of views on TikTok.

One video with a whopping 5.2 million views shows a particularly unhelpful Mégane as a call centre agent dealing with a number of unlucky clients, transferring them at the first sign of difficulty and not hesitating to cut a call short when it's time for her break.

Her best attempt at helping: "Have you tried restarting it?"

Another video shows her as a pushy manicurist with a lot of opinions about her customer's choices.

For Mégane, sometimes the best way to deal with customers who don't speak French is to just close the store early.

You can see all of Mégane's job-hopping antics on Ophélie's TikTok page.

Her mother, Mathilde Einhorn, told MTL Blog that the videos now even have a following as far as France and Belgium.

For the sake of Mégane's customers, let's hope that international stardom allows her to quit retail.

  • Thomas MacDonald
  • Senior Editor

    Thomas MacDonald was the Senior Editor of MTL Blog. He received a B.A. with honours from McGill University in 2018 and worked as a Writer and Associate Editor before entering his current role. He is proud to lead the MTL Blog team and to provide its readers with the information they need to make the most of their city.

When you should actually take off your winter tires in Quebec, according to a meteorologist

"Snow is still possible into the end of March and even into April."

Here's why some Montrealers aren't happy about Quebec's new retail hours law

Starting next week, stores in Quebec can stay open much later on weekends.

Montreal stores can stay open later starting this month (even on Sundays)

Quebec is one of the only places in North America that still legislates store opening hours.

This Montreal grocery store was just hit with $14,500 in food safety fines

The store was handed three separate fines last month.

Canadian passport fees are going up this month — Here's how much more you'll pay

Getting your application in before the end of the month means you won't pay the new rates.

Quebec's spring time change is this weekend — Here's what you need to know

You'll lose some sleep but get more sunshine in return. ☀️

'Quebec poutine cheese' could soon get a special designation to protect the squeak

The cheese would have protected status like Champagne and Bordeaux wine.