After Quebec Videotron customers began taking to social media to report an outage, a Videotron representative confirmed to MTL Blog that the company is experiencing technical problems. UPDATE 3:33 p.m.: Videotron says its service is "progressively returning throughout Quebec." EARLIER: There's no timeline for when the outage will end, but Videotron is on the case. Editor's Choice: Quebec-Based Structube Apologized For Naming Trash Bins Using Common Names Of Muslim Men “ We are currently experiencing technical problems, our teams are working to resolve the situation as quickly as possible. Videotron Public Relations The apparent outage occurred at around 1:30 p.m. on Friday. While there's no timeline for when the outage will be fixed, a representative says Videotron will post updates on social media. Nous éprouvons présentement des problèmes techniques avec certains de nos services, nos équipes travaillent actuellement à rétablir la situation le plus rapidement possible, nous vous tiendrons au courant des futurs développements.— Videotron (@Videotron) February 12, 2021 "We're actively working on it right now," said a spokesperson. The online site Downdetector recorded over 15,000 reports of problems as of 1:50 p.m. Désolé Vidéotron. C’est pas toi. C’est ton Internet !— Sugar Sammy (@sugarsammy) February 12, 2021 Countless Videotron customers have taken to social media to commiserate while they await the restoration of service, including Sugar Sammy, who poked fun at the company using a catchphrase from a Bell commercial. Nos services sont présentement en retour progressif à travers le Québec. Merci à tous pour votre patience!— Videotron (@Videotron) February 12, 2021 UPDATE: At around 3:30 p.m., a Videotron spokesperson told MTL Blog that service is "progressively returning throughout Quebec."
