Several Laptop Adapters Sold Across Canada Are Being Recalled Due To Fire Risk

Health Canada is currently recalling a Toshiba-brand laptop adapter that could lead to overheating and fire.

The consumer product recall was published on February 21, 2024, and involves over 65 different Toshiba adapter models, all of which have been sold and distributed across Canada at various retailers.

What You Need To Know: This recall involves tens of Toshiba-brand AC adapters that accompanied Toshiba-brand laptop computers (and were sold separately) that were imported by Toshiba Canada Limited and sold at various retailers in Canada between approximately April 1, 2008, and April 30, 2014.

Toshiba-brand AC adaptersHealth Canada

With over 65 models of the Toshiba-brand AC adapters, it's important to check the list published on the recall page — where consumers can verify the model number, serial number and date code.

"The flame retardant used in manufacturing the components of the affected AC Adapters may lead to a potential of overheating or fire," Health Canada indicated.

The company estimates that approximately 1,289,270 affected AC Adapters were sold in Canada and 15.5 million in the United States.

Toshiba-brand AC adaptersHealth Canada

What Is Being Done: As of February 2, 2024, the company has received no reports of incidents or injuries in Canada. In the United States, the company Dynabook America, Inc. (“DBA”), an affiliated company to DCI that operates in the United States, has received 679 reports of potential incidents, and 43 reports of minor burns between 2010 to 2021.

Furthermore, Health Canada is now ensuring that the recalled products are properly being removed from the Canadian marketplace.

Toshiba-brand AC adaptersHealth Canada

What You Need To Do: Per Health Canada, Canadian consumers should immediately dispose of all affected AC Adapters that remain in use and contact DCI for a free replacement AC adapter.

For more information, consumers can contact Dynabook Canada Inc. (DCI)’s bilingual consumer support by telephone at 1-800-663-0378, between 9:00 a.m. and 5:00 p.m. EST, Monday to Friday, by email at DBC-Support@dynabook.com or visit the company website.

Keep Reading: Health Canada has also recalled a handful of other consumer products including handheld massagers, steamers, USB port chargers, baby items and various medications.

Additionally, the Canadian Food Inspection Agency has also recalled various grocery items sold across Canada such as salad kits, frozen pizzas, several egg and milk products, salsas and dips as well as a frozen burger brand.

This article's cover image was used for illustrative purposes only.